Effective Date: August 15, 2025
Last Updated: August 15, 2025
Gentra LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website, interact with our services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
1.1. Information You Provide Directly
- Name, email address, phone number, company details, and other contact information.
- Messages or inquiries sent via contact forms, email, or other communication channels.
- Information provided during account creation, service requests, or purchases.
1.2. Information Collected Automatically
- IP address, browser type, operating system, and device identifiers.
- Pages viewed, time spent on pages, and navigation paths.
- Cookies, web beacons, and similar technologies.
1.3. Information from Third Parties
- Business directories, marketing partners, or public databases (if applicable).
2. How We Use Your Information
We process your information for purposes including:
- Providing and managing our products and services.
- Responding to your inquiries and customer support requests.
- Personalizing your website experience.
- Sending you updates, marketing materials, or service-related notices (if you have opted in).
- Improving website functionality, analytics, and security.
- Complying with legal obligations.
3. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), our legal bases for processing your information include:
- Consent (when you voluntarily provide information or opt in to communications).
- Contract performance (to fulfill our agreements with you).
- Legitimate interests (to operate and improve our business).
- Legal obligations (to comply with laws and regulations).
4. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Keep you logged in during your visit.
- Understand how visitors use our site.
- Deliver personalized content and targeted advertising.
You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy (if available).
5. Data Sharing & Disclosure
We do not sell your personal information.
We may share data with:
- Service providers (hosting, analytics, email delivery, payment processing).
- Business partners or affiliates for joint activities (with your consent where required).
- Legal authorities when required by law or to protect our rights.
6. International Data Transfers
Your information may be stored and processed in countries outside your own, where data protection laws may differ. We ensure adequate safeguards are in place, such as standard contractual clauses.
7. Data Retention
We keep your personal information only for as long as necessary for the purposes set out in this policy, unless a longer retention period is required by law.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing activities.
- Withdraw consent at any time (for consent-based processing).
- Lodge a complaint with a data protection authority.
To exercise these rights, contact us at info@gentra.am.
9. Data Security
We use industry-standard technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
11. Children’s Privacy
Our services are not directed at children under 16, and we do not knowingly collect their personal information.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Effective Date.”
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Gentra LLC
info@gentra.am
(+374) 33 788 566